Last updated: 25 March 2026
Pharmacy Complete is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We may collect and process the following types of information:
- Personal details (name, phone number, email address)
- Health-related information (only when required for services)
- Prescription and booking details
- Website usage data (cookies, analytics)
2. How We Use Your Information
Your information is used to:
- Provide pharmacy and healthcare services
- Process prescription requests
- Manage appointments and bookings
- Communicate important updates
- Improve our website and services
3. NHS and Healthcare Services
Where applicable, your information may be shared with NHS systems or healthcare professionals to provide safe and effective care. All data sharing is done in compliance with relevant regulations.
4. Data Sharing
We may share your data with:
- NHS services and healthcare providers
- Trusted third-party booking platforms
- IT and hosting providers
We do not sell your personal data to third parties.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.
6. Cookies
Our website may use cookies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser.
7. Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
8. Data Retention
We retain your information only for as long as necessary to provide services and comply with legal obligations.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Please review this page regularly.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us via our website or visit one of our pharmacy branches.