Repeat Prescriptions

Order your repeat prescriptions with ease
Managing your repeat prescription should be simple.

At Pharmacy Complete, we make it easy for patients to order and manage their prescriptions in a way that suits them best.

Order Prescriptions

Whether you use the NHS App, contact your local branch, or speak to our pharmacy team for support,

we are here to help make the process smooth and straightforward. Our aim is to make sure your medication is ready on time, with clear support from a team you can trust.

We support patients across our three branches:
Stroud Road Pharmacy
Matson Pharmacy
Alvechurch Pharmacy

Easy ways to order your repeat prescription

We offer simple and convenient ways to order your repeat medication.

Order using the NHS App

The NHS App is a quick and easy way to request your repeat prescriptions online. You can choose your nominated pharmacy and manage your prescriptions from your phone or tablet. The current page already links to the NHS App as one of the ordering options.

Get the NHS App

Contact your local branch

If you would prefer to speak to someone, our team can guide you through the repeat prescription process and let you know the best way to order through your nearest Pharmacy Complete branch.

Book an Appointment

Visit us in store

You can also speak to our team in person if you need help with your medication, repeat prescription queries, or prescription collection.

View Branch

How the process works

Ordering your repeat prescription is simple and takes just a few minutes.

1

Request your repeat prescription

Order your medication using your preferred method, such as the NHS App or by contacting your local branch.

2

We prepare your prescription

Once your request has been received, our pharmacy team will process it and prepare your medication.

3

Collect from your chosen branch

When your prescription is ready, you can collect it from your selected Pharmacy Complete branch.

4

Ongoing support when you need it

If you have any questions about your medicine, our pharmacy team is here to help.

Why choose Pharmacy Complete for your prescriptions

At Pharmacy Complete, we understand that ordering regular medication is an important part of your healthcare.
That is why we focus on making the service easy, reliable and patient friendly.

Friendly local service

We are a family-run pharmacy group with a personal approach to care.

Trusted experience

With 15+ years of experience and a dedicated team of 30+ staff, we support patients with safe and professional pharmacy services.

Convenient support

From prescription ordering to collection and general advice, we aim to make managing your medication easier.

Care across three branches

Our teams at Stroud Road Pharmacy, Matson Pharmacy and Alvechurch Pharmacy are here to support local patients with dependable pharmacy care.

Frequently asked questions

Find answers to common questions about our prescription services.

You can order your repeat prescription using the NHS App or by contacting your local Pharmacy Complete branch for guidance.

Not always. Many patients can order using the NHS App, but our team can also help if you need support.

Your local branch can advise you on collection times and the next steps once your prescription has been processed.
You will get a text message when your prescription is ready.

Yes. Our pharmacy team can provide advice and support if you have questions about your prescribed medication.

You can collect from the Pharmacy Complete branch linked to your prescription arrangement. Our team can guide you if needed.

Need help with your prescription?

If you need support with ordering your repeat medication, choosing the right branch, or understanding the prescription process, our team is here to help. Get in touch with your nearest Pharmacy Complete branch and we will be happy to assist you.

Book an Appointment